English

Privacy Policy

Privacy Policy of business – Janice & Sons Limited C-80446 (trading as “Sensara Malta”). Sensara Malta has created this privacy policy of business to protect all parties. The privacy policy reflects Sensara Malta’s commitment to quality, a high standard of workmen ship, value for money and best industry practices. SENSARA MALTA is committed to protecting your personal information. In this notice, references to ‘we’, ‘us’ or ‘our’ mean SENSARA MALTA. This policy explains how we collect and use the personal information about you.

INFORMATION WE GATHER

We collect your information in the form of your name and contact details and store it on our agency database and paper files. Your information is collected from:

  1. application and request forms
  2. client on-boarding procedure
  3. contact via phone, email or face-to-face meetings
  4. in-person contacts with employees
  5. information we gather through networking events
  6. information we receive from the internet property portal and external third parties, where relevant.

We will use your information to:

  1. administer your mailing list requirements
  2. maintain relevant contacts, including, but not limited sending you information about properties for sale or to let and for requesting tenant references
  3. arrange viewings and valuations
  4. maintain the accuracy of your information and communicate with you for any other reasons related to your property requirements
  5. maintain the mailing list
  6. share with other regulatory authorities and any other party when sharing of information is required by law.

LEGAL DEFINITIONS

The legal bases of processing your data are: ‘contract’, as defined by Article 6 of the General Data Protection Regulations where processing is necessary for the performance of a contract to which the data subject is party. ‘legal obligation’, where processing is necessary for compliance with a legal obligation for example compliance with anti-money laundering legislation and accounting practices. ‘legitimate interest’, where processing is required for maintaining contacts with customers for auctions and to enable conflict of interest checks or to hold data to the other parties to contracts with a client (such as residential tenants).

DISCLOSURE OF YOUR INFORMATION

We take reasonable organisational and technical measures to protect your information against unauthorised access, modification or misuse. We may disclose your personal data to any member of SENSARA MALTA, this means our subsidiaries, our ultimate company Janice & Sons Limited and all its subsidiaries, insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. We may disclose your personal data to our suppliers or subcontractors, insofar as reasonably necessary to conduct business with you and to offer you a service. In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

HOW LONG WILL WE KEEP YOUR INFORMATION?

This section is designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of our personal data. Personal data that we process for any purpose or purposes, shall not be kept for longer than is necessary for that purpose or those purposes. We will retain your personal data as follows: Your personal details will be retained for a minimum period of six years following your first interaction with us, and for a maximum period of ten years following the signing of a sales contract negotiated on your behalf by SENSARA MALTA.

In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the Legal Requirements and Obligations. Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

HOW TO KEEP US UPDATED WITH ANY CHANGES TO YOUR INFORMATION

Please remember to keep us updated on the personal data we hold on you if it is inaccurate or incomplete. All requests to update your personal data must be sent in writing to SENSARA MALTA and third parties will be informed, where possible. Failing to keep us updated with your personal data and contact details may lead to removal of your requirements from our database and you missing out on exceptional and one of a kind property purchases and lettings.

YOUR RIGHTS

You have the right to:

  1. Keep us updated.
  2. Request a copy of the personal information we hold about you. We require you to prove your identity with two pieces of approved identification. Please submit your request in writing to contact details shown at the end of this notice. We will respond within one (1) month, of receipt of your written request and confirmed ID. Please provide as much information as possible about the nature of your contact with us to help us locate your records. This request is free of charge unless the request is manifestly unfounded or excessive.
  3. Have any inaccuracies in your data corrected. If you would like to update the details we hold about you, please contact us on the details set out at the end of this notice.
  4. Request that we delete your personal data so it is erased from our records.
  5. Object to certain types of processing such as direct marketing.
  6. Object to automated processing, including profiling.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU Member State of your habitual residence, your place of work or the place of the alleged infringement. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us info@sensaramalta.com.

AMENDMENTS

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

* Cookies help us deliver our services. Using these services, you agree to the use of cookies on our part. More informations I understand